Shipping policy

LUXORA AESTHETICS Shipping Policy

At LUXORA AESTHETICS, we are committed to providing a smooth and reliable shipping experience for all customers within the United States.

At this time, we ship exclusively within the United States. We do not offer international shipping.

Processing & Delivery Timeframes

To ensure clarity and transparency, please review our shipping timeline below:

Order Cut-Off Time:
5:00 PM (CST) Central Standard Time
Orders placed after this time will be processed on the next business day.

Order Processing Time:
1–4 business days (Monday–Friday)
Orders are prepared, packaged, and dispatched during this time.

Transit Time:
6–12 business days (Monday–Friday)

Estimated Delivery Time:
7–16 business days from the date of order confirmation.

Please note that delivery times are estimates and may vary due to carrier delays, high-demand seasons, or unforeseen circumstances.

Shipping Cost

Free Standard Shipping
We proudly offer free shipping on all U.S. orders — no minimum purchase required.

Shipping Carriers

To ensure dependable delivery, we partner with trusted U.S. carriers, including:

  • UPS

  • FedEx

  • USPS

  • DPD (when applicable)

Carrier selection may vary depending on location and logistics availability.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.
You can track your package at any time through our Track My Order page.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team immediately. We are here to assist you and will work quickly to resolve the issue.

Contact Information

Store Name: LUXORA AESHTETICS

Email: support@aesthetics-luxora.com

Phone: +1(469)-246-1697

Address: 4099 McEwen Rd, Farmers Branch, TX 75244

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (CST)

We respond to emails within 24 hours (Monday–Friday).
Messages received over the weekend will be answered the next business day.